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The Nairobi Code: DILIGENCE

Model Rules of Ethics for Legal Advisors in Refugee Cases

4 DILIGENCE

4.1 An advisor shall act responsibly and with due diligence in the handling of a client’s case and shall act within the bounds of the law and these rules to obtain the best results possible for the client.

4.2 Advisors shall complete all work as agreed with clients. Advisors shall complete all required documents for a client by any deadline applicable.

4.3 Advisors are responsible for maintaining regular access to published UNHCR materials and country of origin information as necessary to assist clients in refugee status determination applications and other matters.

4.4 Advisors shall maintain a filing and records system in order to record their work on a client’s case.

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